Common Questions
Everything you need to know before booking your session.
Booking & plans
Street Style is bold and energetic fisheye lenses, motion blur and neon, perfect for friends, families and groups.
Cinematic Style is moody and film like, with dramatic light and color grading ideal for couples and solo travelers.
Shibuya is our most popular area and works great day or night.
Shinjuku shines after dark, Asakusa suits a traditional mood, and Osaka's Dotonbori is all about neon and energy.
Each area page shows what to expect.
Per group.
The price covers everyone in your booking, up to the limit for your plan.
・Street Snap: up to 5
・Photo Walk: up to 10
・Editorial Session: up to 15
・Cinematic : up to 2.
Please enter the correct number of participants when booking.
Let us know before booking and we'll check.
Some places in Japan don't allow photography or require a permit, so we can't guarantee every location.
As early as possible evenings, weekends and the cherry blossom and autumn leaf seasons fill up fastest.
Before your shoot
You'll get a confirmation email, and we'll add you to a WhatsApp group with your photographer and our team.
That's where we share your meeting point, answer questions and deliver your photos so please double check your WhatsApp number and make sure your privacy settings allow group invites.
We'll send the exact meeting point after booking always an easy to find landmark in your chosen area.
Wear something that makes you feel confident, don't be afraid to dress up. Small props like a hat, flowers or a clear umbrella can make great shots.
Please leave large bags in a coin locker before the shoot.
Not at all. Your photographer will guide you through poses and composition, so you can simply relax and enjoy it.
Our sessions are primarily in English.
If you'd prefer another language, tell us when booking and we'll arrange a photographer who speaks it or use a translation device.
Please message your WhatsApp group as soon as you can.
Your photographer will wait for up to 30 minutes, but the session can't be extended, so we recommend allowing extra travel time.
Weather
We shoot in light rain and work around it as much as possible. Wet streets and umbrellas often make great photos. If you'd rather reschedule, please contact us at least 24 hours before your session.
If the Japan Meteorological Agency issues a severe weather warning and the shoot can't go ahead safely, our normal cancellation policy doesn't apply we'll contact you to arrange a new date or a refund.
Your Photo
Within 10 days of your shoot, we'll send a private online album link in your WhatsApp group. The link stays active for about one month, so please download your photos soon after delivery.
Our photographers select and edit the best shots for you, so individual photo selection and RAW files aren't available.
High resolution JPEGs (at least 2,400 pixels on the short side), color-adjusted for brightness, white balance and tone perfect for printing and social media.
You're welcome to use them for personal purposes and post them on your own social media, blog or website.
Copyright remains with PIXTA Inc., so commercial use isn't permitted.
Only with your permission. We'll ask after delivery, and it's completely up to you.
Payment & cancellation
You pay online when you book, by credit card (Visa, Mastercard, JCB, American Express), Apple Pay or Google Pay.
Please complete payment within 20 minutes, or your booking will expire.
・Cancel at least 24 hours before your session for a full refund.
・Cancellations within 24 hours are charged 100%, for any reason.
*This doesn't apply if we can't provide a photographer, your photographer doesn't show up, or a severe weather warning is issued in those cases, please contact us.
Please contact us at least 24 hours before your session. Changes are only confirmed once Wanderpix agrees arrangements made with the photographer alone aren't valid.
The plan price includes everything for your group. If your shoot involves transport, entry tickets or facility fees, these are covered by the guest for both you and your photographer.
Try copying the booking link and opening it directly in your browser.
If it still doesn't work, send us a message and we'll help.
The plan price includes everything for your group. If your shoot involves transport, entry tickets or facility fees, these are covered by the guest for both you and your photographer.
Still have questions?
Can't find what you're looking for? Reach out to our dedicated support team directly. We answer within 2 days.
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Premium editorial-quality vacation photography across Japan's most historic streets.
